Comparative study of Satisfaction and Problems of Face to Face and Online Mode of Learners

  • Farkhanda Rasheed Chaudhary Allama Iqbal Open University, Islamabad
  • Irum Shahzadi Allama Iqbal Open University, Islamabad
  • Azhar Mahmood International Islamic University Islamabad

Abstract

The technological advancements have great impact on teaching and learning. The modes of education have been modified in this era where course offerings, teaching and assessment are done through online resources such as Learning Management Systems (LMS). This paper is focused to explore and compare the satisfaction and problems of face to face and online mode of leaners regarding content, interaction with the instructor and other students, assessment and evaluation. Quantitative research design was used for this study, where survey method was used to collect data. A sample of 156 BS computer science students was selected through random sampling. The data was collected through questionnaire. Overall, majority of the students were satisfied with different features of online mode of learning like content, assessment and evaluation, modes of interaction and delivery but a lower percentage of student’s satisfaction was found regarding their interaction with the instructor. It is recommended that more research should be conducted in order to explore other parameters like student’s achievements and grades in online learning programs. Universities should offer more virtual and online programs for the enhancement of higher education.

Author Biographies

Farkhanda Rasheed Chaudhary, Allama Iqbal Open University, Islamabad
Assistant Professor
Irum Shahzadi, Allama Iqbal Open University, Islamabad
M.Phil Scholar
Azhar Mahmood, International Islamic University Islamabad
Associate Professor, Department of Education

References

Ali, M., Ahmed, A., Shaikh, A., & Bukhari, A. (2011). Impacts of Information Technology on E-learning System in Pakistan. Sindh University Research Journal-SURJ (Science Series), 43(1 (a)).

Ally, M. (2008). Foundations of educational theory for online learning. In The Theory and Practice of Online Learning (2nd ed., pp. 15-44). Athabasca, Alberta: Athabasca University Press. Retrieved January 9, 2009, from http://www.aupress.ca/index.php/books/120146

Anilkumar, S., &Lihitkar. S. R., (2014). LIS e-learning programs: a study of Student Support Services. Library Hi Tech News, 31(6),16 – 20.

Aslanian, C. (2001). You’re never too old: Excerpts from adult students today. Community College Journal, 71, 56–58.

Azeiteiro, U. M., Nicolaua, P. B., Caetanoa, F. P., &Caeiroa, S., (2015). Education for sustainable development through e-learning in higher education: experiences from Portugal.Journal of Cleaner Production. 106, 308–319.

Belcher, T., Tucker, J., & Neely, P. (2012). Public Perceptions of Online Education: Progress and Potential. Instructional Technology, 3.

Bolliger, D. U., Supanakorn, S., Boggs, C., (2010). Impact of podcasting on student motivation in the online learning environment.Computers& Education, 55(2), 714–722.

Bolliger, D. U., Inan, F. A., &Wasilik, O. (2014). Development and validation of the online instructor satisfaction measure (OISM). Journal of Educational Technology & Society, 17(2), 183.

Cheng, T. L., (2013). Applying networked learning to improve learner interactions: A new paradigm of teaching and learning in ODL. Asian Association of Open Universities Journal, 8(2), 67 – 85.

Du, J., Xu. J., & Fan, X., (2015). Investigating factors that influence students’ management of study environment in online collaborative groupwork. Research Papers in Education, 30(4), 451-468.

Ellis, R. A., Ginns, P., &Piggot, L., (2009). E-learning in higher education: some key aspects and their relationship to approaches to study. Higher Education Research & Development. 28(3). 303–318.

Ebner, N., Mitchell, L., Parlamis, J., & Lewicki, R. (2014). Teaching Negotiation Online-Part 2: Getting Started.

Feldman, R., & Zucker, D., (2002). Teaching and Learning Online Communication, Community, and Assessment. A Handbook for UMass Faculty. University of Massachusetts. Retrieved on Jan 01, 2017 from http://www.umass.edu/oapa/oapa/publications/online_handbooks/Teaching_and_Learning_Online_Handbook.pdf

Gonzalez, C., (2012). The relationship between approaches to teaching, approaches to e-teaching and perceptions of the teaching situation in relation to e-learning among higher education teachers. Instr Sci. 40. 975–998. DOI 10.1007/s11251-011-9198-x.

Han. Y., Wei. S., & Zhang. S., (2015). Analysis of Online Learning Behaviour from a Tutor Perspective: Reflections on Interactive Teaching and Learning in the Big Data Era1. Asian Association of Open Universities Journal, 10(2), 29 – 48.

He, M.(2013). Using a comprehensive model to test and predict the factors of online learning effectiveness. Mississippi State, Mississippi.

Ho, C. L., &Dzeng, R.J., (2010).Construction safety training via e-Learning: Learning effectiveness and user satisfaction. Computers & Education. 55( 2) .858–867. http://dx.doi.org/10.1016/j.compedu.2010.03.017.016-0277-2.

Kupczynski, L., Gibson, A. M., Ice, P., Richardson, J., &Challoo, L. (2011). The impact of frequency on achievement in online courses: A study from a South Texas University.

Liaw, S. S., (2008). Investigating students’ perceived satisfaction, behavioral intention, and effectiveness of e-learning: A case study of the Blackboard system. Computers & Education,51(2),864–873.

Livingston, K. &Condie, R. (2006). The Impact of an Online Learning Program on Teaching and Learning Strategies. Theory into Practice, 45(2),150-158

MacKenzie, H. (2013). The Effects of Online Courses with Multimedia in Learners’ Perceived Satisfaction and Effectiveness of E-Learning. College of Education and Human Development University of Louisville.

Ni, A. Y. (2013). Comparing the effectiveness of classroom and online learning: Teaching research methods. Journal of Public Affairs Education, 199-215.

Oliver, M., &Conole, G., (2003). Evidence-based practice and e-learning in Higher Education: can we and should we?.Research Papers in Education. 18(4). 385–397.

Osipov, I. V., Volinsky, L.A., Nikulchev, E., Prasikova, A. Y., (2015). Study of Gamification Effectiveness in Online eLearning Systems. (IJACSA) International Journal of Advanced Computer Science and Applications, 6(2).

Pilati, M.L.,(2006). Retention and Communication Strategies. Online Teaching Conference 2006. Retrieved on Jan 01, 2017 from http://staffdev.fullcoll.edu/OL%20Resources/Pilati_Retention.pdf

Serdyukov, P., &Serdyukova, N.,(2009). Effective Communication in Online Learning. National University (California). Retrieved on Jan 01, 2017 from https://www.researchgate.net/publication/237227891_Effective_Communication_in_Online_Learning

Siddiqui Z. H. (2011) “Promoting E-Learning in Pakistan: Strategies and Challenges” www.educationdev.net/educationdev/docs/p4.PDF Last accessed on January 27, 2011

Sinclair, P.M., Kable, A., Jones, T. L., & Booth, D., (2016). The effectiveness of Internet-based e-learning on clinician behavior and patient outcomes: A systematic review. International Journal of Nursing Studies, 57, 70–81.

Sridharan, B., Deng, H., & Corbitt, B., (2010).The perceptions of learners on the effectiveness of e-learning in higher education: An empirical study. Education Technology and Computer (ICETC). DOI: 10.1109/ICETC.2010.5529276.

Sun, Q., & Ganesh, G., (2014). Developing and Teaching an Online MBA Marketing Research Class: Implications for Online Learning Effectiveness. Journal of Education for Business, 89, 337–345.

Walkington, H.,(2012). Developing Dialogic Learning Space: The Case of Online Undergraduate Research Journals. Journal of Geography in Higher Education, 36(4), 547-562

Wang, T. H., (2010). Web-based dynamic assessment: Taking assessment as teaching and learning strategy for improving students’ e-Learning effectiveness. Computers & Education, 54(4), 1157–1166.

Wang, Y. D., (2014). Building student trust in online learning environments. Distance Education. 35(3), 345-359,

Whittington, D., & McLean. A., (2010). Vocational Learning Outside Institutions: Online pedagogy and deschooling. Studies in Continuing Education. 23(2),153-167. DOI: 10.1080/01580370120101939.

Williams, T. E., (2016). Effectiveness Of Online Learning Modules For Exercise Professional Certification Guidelines. Thesis. University Of North Carolina. Published ByProquestLlc (2016).

Xu, D., &Jaggars, S. S. (2013). Adaptability to Online Learning: Differences across Types of Students and Academic Subject Areas. CCRC Working Paper No. 54. Community College Research Center, Columbia University.

Zanjani, N., Edwards, S.L., Nykvist, S., &Geva, S.,(2016). LMS Acceptance: The Instructor Role.The Asia-Pacific Education Researcher.25(4). 519–526. DOI: 10.1007/s40299

Published
2019-03-14