Fostering Success through Educational Heterogeneity: A Mixed-Method Study on Functional Diversity and Employee Performance

الملخص

The study underscores the critical role of education levels in influencing job performance. It employed a mixed-method sequential explanatory approach, collecting data through questionnaires and interviews from subordinate staff and department heads at Allama Iqbal Open University and its regional offices. Pearson correlation tests and regression analysis were used to analyze the data. The findings indicated a negative correlation between diverse educational backgrounds and performance, highlighting the importance of education relevance over qualification level. The study recommends that education should be synchronized with job demands, exploring various factors, conducting extensive cross-organizational research, and implementing targeted interventions to enhance performance.